PRIVACY POLICY

Last update: 16th November 2016

This Privacy Policy explains how Luxwing ltd. (“we” or “us”), may collect and use your personal information when you do business with us or visit http://www.luxwing.com (“the Site”).  Please read this Privacy Policy carefully.  By using the Site or using our services, you are agreeing to the practices described in this Privacy Policy.

This Privacy Policy applies only to web pages on the luxwing.com domain, and covers information provided when you conduct business with us or provide to us in connection with your access and use of the Site.  This Privacy Policy does not apply to other websites, mobile applications, or online services, including (but not limited to) those owned or operated by or on behalf of Luxwing ltd. or any luxwing ltd. Partner, or any partner, affiliate or subsidiary of Luxwing ltd.

We reserve the right to revise this Privacy Policy at any time without prior notice.  By continuing to use the Site after a revised version of the Privacy Policy is made available, you consent to the terms of the revised Privacy Policy. Thus, you should check regularly for the most recent version of our Privacy Policy and review its terms.  If we make material changes to this Privacy Policy that modify our rights to use personal information we have previously collected from you, we will notify you of the changes and obtain your consent through a prominent posting on the Site.

If you have any questions or comments about our Privacy Policy or privacy practices, contact us using the information on the Contact Us page.

What information does Luxwing ltd. gather and how is it used?

Information We Collect Automatically:

When you visit the Site, we automatically collect certain information about your visit, such as your Internet service provider, browser type, operating system, web pages accessed, and the date and time of access.  We collect this kind of information to optimize your user experience and enhance your time spent with us online. If you access the Site through a link on another website (for example, a link on a search engine), we also receive information telling us the address and/or identity of that other website.

Information You Provide to Us:

We retain your name, and may retain other personal information that you have provided to us, such as telephone number, mailing address, or email address when appropriate. We may ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. We may combine this information with information about you which we gather from other sources. We may use the information to design offers or direct marketing messages customized to your interests.

If you have provided us with an email or mailing address, we may send you direct mail or email communications related to your transactions with us. If you have elected to receive informational or promotional communications from us and /or our Luxwing ltd. Partners, we will also use your e-mail address or mailing address to send those communications to you.

When you send us an email using one of the addresses listed on the Contact Us page, we will retain the content of the email, your email address, and our response in order to handle any follow-up questions you may have. We also use this information to measure how effectively we address your questions. Please do not email us highly sensitive personal information, such as Social Security number, credit card number, or bank account information.

How We Use Your Information:

We use the information collected about you for a number of purposes including:

  • To manage our everyday business needs, such as administration and improvement of the Site;
  • To gather analytics on how the Site is used;
  • To communicate with you;
  • To offer you information and promotional material about the products and services you see on the Site; and
  • To prevent fraud, to enforce the Site’s Terms of Use, to comply with all applicable laws and our corporate reporting obligations, and to enforce our agreements.

With whom does Luxwing ltd. share my personal information?

We do not sell your name or other personal information to third parties.  However, we may share your information, including personal information, where required or permitted by law:

  • With our Luxwing ltd. Partners and affiliates and subsidiaries.
  • With our marketing and strategic partners;
  • With third parties whom we engage to process or handle your information on our behalf, but only where those third parties agree to comply with this Privacy Policy when processing or handling your information;
  • With government agencies in Malta and other countries where we operate, in order to comply with security regulations;
  • With law enforcement agencies, regulators, courts and other government entities in Malta and other countries where we operate, to comply with legal orders and government requests, or in response to a subpoena or similar legal process;
  • In order to combat fraud or criminal activity, and to protect the rights of Luxwing ltd. and affiliates and subsidiaries;
  • As part of legal proceedings affecting Luxwing ltd. and affiliates and subsidiaries; or
  • With your consent.

We also may share with third parties anonymous, aggregated information about all our users.

How does Luxwing ltd. protect the security of the personal information it collects?

To prevent unauthorized access, disclosure and improper use of your information, and to maintain data accuracy, we have established appropriate administrative, technical, and physical safeguards to protect the information we collect in accordance with our Privacy Policy.

How does Luxwing ltd. use cookies, tags, and similar technologies?

Luxwing ltd. uses cookies, tags, and other similar technologies when you visit the Site. These technologies allow us to recognize your preference information, keep track of your Luxwing ltd. website activities or purchases and facilitate effective site administration. We use the information we collect to enhance your visit to the Site and provide you with information tailored to your needs.

You may configure your browser settings to refuse cookies; however, doing so may affect your use of some portions of the Site and our partners’ web services. Please refer to your browser help instructions to learn more about cookies.

The Site does not respond to web browser “do not track” signals or settings. In lieu of browser-based opt-out tools, customers may “opt out” of targeted advertising and tracking through the placement of “opt-out” cookies.  Your browser must be configured to accept cookies for you to accept an opt-out cookie from the Site.  You should consult your browser’s help instructions to learn more about using opt-out cookies.    Please also note that opt-out cookies only apply to information that is collected from you automatically as you use the Site.  If you provide us personal information (such as by emailing us your name and address), we will retain that information regardless of whether you have elected to accept an opt-out cookie.

How may third parties collect information about me when I use the Site? 

Third-Party Tracking and Ad-Serving:

As you browse the Site, third-party tracking and advertising providers including (but not limited to) DoubleClick, AdSense, Google Analytics or Adobe Analytics may use cookies, pixel tags/web beacons, and similar technologies to collect information about how you use the Site and which web pages you visit.  These third parties may collect, and share with us at our request, website usage information about visits to our sites that can be used to measure and research the effectiveness of our advertisements, track page usage and paths followed during visits through our sites, help us target our Internet banner advertisements on our sites and on other sites, and track use of our Internet banner advertisements and other links from our marketing partners’ sites to our sites.  These third parties also may collect information, potentially including personal information, about your activities over time and across different websites.  The third parties may use that information to serve you advertising on this Site as well as on other websites, as well as for other purposes.

Many third-party advertisers allow you to opt-out of interest-based advertising.  To opt out of interest-based advertising, please visit networkadvertising.org/optout and/or aboutads.info.

Links to Third-Party Websites:

This site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of those sites, and this Privacy Policy does not apply to information collected from you by those sites. We encourage you to read the privacy policies of each site that collects information from you.

How does Luxwing ltd. comply with the Children’s Online Privacy Protection Act (COPPA)?

The Site is not directed to or intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.  If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will promptly remove the information and unsubscribe the child from any promotional contact opportunities.

How do I tell Luxwing ltd. that I no longer want to be contacted for promotional purposes?

You may request to be removed from Luxwing ltd.’s informational and promotional email subscription lists or designate email preferences by using the unsubscribe link at the bottom of each promotional email. If you have questions about removing your name from our subscription lists, you may also refer such questions to the Public Relations department at that address.  Please note that even if you elect not to receive promotional emails from us, we may still need to email you regarding ongoing business relationships or transactions that you have with us.

California Privacy Rights

Residents of the State of California may request a list of third parties to which Luxwing ltd. has disclosed personal information during the preceding year for the third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at administration@luxwing.com. Please allow up to 30 days for a response.  For all requests, you must put the statement “Your California Privacy Rights” in the subject field of your email and include the name of the service with respect to which you are requesting the information, as well as your name, street address, city, state, and zip code.

Transfer of Assets

In the event of any actual reorganization or merger, or if substantially all of Luxwing ltd.  or its assets are acquired, your information may be transferred as part of the transaction to the acquirer. You acknowledge that such transfers may occur, and that any acquirer of Luxwing ltd. may continue to use the information you provide to us.

How Can I Contact Luxwing ltd.?

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at administration@luxwing.com. You can also write to us at:

Privacy
12, Abate rigord street
Ta’Xbiex XBX1127 – MALTA